Shipping Information and Returns
SHIPPING:
Each One of Our Cast Resin Statues is made to order and will be shipped from California within 2-4 weeks via Fed Ex. We can also ship to Canada via Fed Ex. Customs duty and clearance will be responsibility of the buyer. Contact us directly for shipping to other countries and we will be happy to work with you to find the most affordable price.
Some other items are shipped by us in Bali via EMS. This usually takes 2 to 4 weeks. We will notify you of estimated arrival date when we ship. the web site only allows for one shipper but The Fed Ex price you are charged is the same as or less than the EMS price. Please contact me with any questions. Gardenofbuddhas@gmail.com
RETURNS:
We hope your are happy with your purchase. If you need to return it to us, we must be notified within 10 days of your receiving the statue.
Damaged items. Our items are well packed but on rare occasions a box is damaged in shipping. If an item arrives damaged please immediately take photos of the box so we can show it was damaged in shipping, along with a photo of the damage to the item and send to us by e mail .
gardenofbuddhas@gmail.com.
We will confirm receipt of your e mail and give you information for where to return the statue and send you a new statue as quickly as possible.
Other: If the item you receive is not what you thought you were going to receive and you want to return it, send us an e mail and we will send you the return address in California, which may be different from the address on the box.
1. You will need to pay the return shipping.
2. Please return the statue well wrapped in the materials and manner your received it.
We will refund the cost of the item and the shipping to you, if it arrives in the same condition we shipped it in.
We hope you are happy with what you have ordered from us and none of this is necessary!
Send return information to:
gardenofbuddhas@gmail.com